P Learn More about Our Platform: Frequently Asked Questions

FAQ

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If you want to buy an essay or order any other academic assignment to be written on your behalf, here are some of the most common questions about our writing service people usually ask.

  • Is PerfectEssaysOnline.com a legitimate writing service?

Yes, PerfectEssaysOnline.com is a legitimate US-based company.

 

  • What services does PerfectEssaysOnline.com provide?

PerfectEssaysOnline.com is one of the best online writing companies on the market. We provide professional writing and editing services for college students all over the world. Our professional writers can assist you with writing different types of papers such as term and research papers, critiques, essays, reviews, personal statements, reports, grant applications, presentations, etc. Also, we can edit or proofread your own materials.

 

  • May I have some problems when placing an order at PerfectEssaysOnline.com?

Absolutely not! We are proud that our team has made this website so user-friendly and easy-to-navigate. For starters, customers are asked to fill in the order form and submit assignment requirements. You can find an order form right on our website, so you will not face any difficulties. However, you can contact our customer support anytime. The support team is available 24/7. They will be happy to answer all your questions.

 

  • How do you match the writer and the order? Is a personal writer assigned to my paper?

First of all, each of our writers is a professional and an expert in some academic fields. When a client orders a paper from PerfectEssaysOnline.com, we match the topic of the paper to be written by the writer who is able to meet all customer’s requirements. Thus, most of our clients are fully satisfied with received papers.

 

  • How do you deliver completed papers?

Each of our customers is asked to sign in before placing his/her first order. Thus, when the writer completes the paper, we upload it to your personal account. Then you can download the paper. Also, we deliver a paper via e-mail so that you can download it directly from your email account. Please be advised that you can apply for a free revision within two days (48 hours) days from the paper delivery date.

 

  • Can someone find out that I use the help of your writing company?

No, that has never happened before. PerfectEssaysOnline.com team values trust of our customers, so we can guarantee you full confidentiality. Our company never discloses our customers' personal data to any third party entities.

 

  • How can I pay for your services?

Here, at PerfectEssaysOnline.com, we accept Blue Snap and all major credit cards for your convenience. We use only reliable and secure payment systems, so all financial transactions are fully secure and safe.

 

  • Does your company offer discounts?

Surely, we do. PerfectEssaysOnline.com offers its clients many different kinds of discounts. Please see a full explanation on our website. You can contact our Customer Support if you have any questions about discounts.

 

  • Is there a chance that my paper will be plagiarized?

No, there is not. Every paper must pass plagiarism check before being delivered to the customer. Our customers receive only original and genuine papers.

 

  • Are your writers able to write papers in different styles?

As was already mentioned, we work only with professionals. Our writers are the best in the field of online writing services, so they know how to write papers in any of the standardized writing styles that our customers may request.

 

  • Do you save a copy of the completed papers?

Yes, we keep a copy of each completed paper for one year for personal use of customer who has ordered it. After that, the document is deleted from our system. We have never resold or copied completed orders.

 

  • What should I do if I am not satisfied with the paper?

If there are some problems with delivered paper, we do our best to correct them. In case there is a substantial reason, you can resort to a free revision within two days (48 hours) or apply for a refund within 14 days from the date of the paper delivery.

 

  • I`m not able to proceed with submitting the order form. It keeps loading.

If you cannot submit the order form, most probably, you are trying to attach big files to the system. In this case, the order form cannot be submitted. We highly recommend you try to submit the order form without any files. Then, when your order goes through, you will be able to send these files to your writer with the help of our support team.

 

  • I have selected the inappropriate urgency (assignment type, number of pages). Can I fix it somehow?

Unfortunately, updating the order form once it is submitted is impossible. However, you are free to ask our support managers to inform your writer about the changes you want to make. Please note that the price for your order will be recalculated based on the new instructions provided.

 

  • How can I get my paper extended?

You can add more pages to your paper by placing an additional order. This option is available to you in your personal account, in the My Orders section. In case of having any questions regarding placing an additional order, you should contact our support managers and they will assist you.

 

  • How can I know that the writer is found?

When the appropriate writer is assigned to your order, you will be able to see his or her personal ID in your order details (field Writer).

 

  • Can I get some updates on my order progress?

Yes, you are free to order a draft of your paper that will help you figure out if your writer is on the right track. A draft will become available to you after 50% of the order deadline. Please, note that the draft service should be paid additionally.

 

  • How can I get my paper revised?

You are free to request a revision within a free-revision deadline that depends on the length of your order (typically, it varies from 48 hours to 30 days).
To forward your revision request to the writer, you will need to log in to your account, go to My Orders – Completed orders. Then, you will need to select the Revision Request option. To get your paper amended, you will need to send clear revision instructions to the writer. 

 

  • Can I order a draft for my paper?

Yes, you are free to add this option to your order. If you do it, you will receive a draft after 50% of the order deadline. Pay attention that this service requires additional payment.

 

  • How can I change my user password (phone number, e-mail) in my profile?

You can do it by logging in to your account and pushing the Edit Profile button. When you are done with making changes, do not forget to save them.

 

  • Does it take long to find a writer for an order?

Usually, we manage to find an appropriate writing expert for each order in the shortest time possible. However, this process may take more time depending on the length and complexity of your task, as well as the availability of writers.

  • Taylor

    Your online agents are real professionals in their work. They replied to all my questions and eagerly responded to all my concerns. I am very lucky that you made my student life easier!

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